Global Shop Solutions offers their new Mobile Customer Relationship Management (CRM) product that provides complete customer data visibility via smart phones, tablets and other mobile devices. Features and functions include:
- Remote viewing of sales orders, quotes, job status, contact information and other data required to provide fast, responsive customer service.
- Submitting service ticket requests.
- Customize and generate charts, graphs, tables and other data formats, depending on the needs of individual users.
- Sales goals tracking for individuals, teams, regions, or the company as a whole.
- Tracks performance in terms of forecasted versus actual dollars.