Dispel has launched the Dispel Zero Trust Engine for OEMs, a solution purpose-built for OEMs and machine builders who deliver remote service directly to their industrial customers' equipment.
Third-party remote access is considered one of manufacturing's greatest risk vectors. According to Verizon's 2026 Data Breach Investigations Report, 61 percent of breaches at manufacturers involve a third party, up from a 48 percent cross-industry average, with third-party involvement jumping 60 percent year-over-year.
Most OEMs already have remote access, but few have a solution built to withstand that scrutiny. Standing VPNs and jump hosts create always-on exposure. A different, customer-imposed tool shows up at nearly every account. Shared credentials leave no way to trace who actually connected, manual approvals slow response exactly when downtime is measured in dollars per minute, and inconsistent logging leaves most OEMs unable to reconstruct what actually happened after the fact.
"Enabling machine builders to scale service and deliver faster SLAs should not require a patchwork of tools," said Ben Burke, President and COO of Dispel. "We built Dispel Zero Trust Engine for OEMs to do both from one platform."
Dispel Zero Trust Engine for OEMs offers:
- A Tiered Connection Suite, Browser Connect, Virtual Desktop, or local application gives every technician the right access method through one platform, not a different tool per customer.
- Disposable, session-based infrastructure eliminates standing VPN exposure, with no static attack surface to map to.
- Every session is scoped, time-bound, and recorded automatically, so who connected, what they did, and when access closed is documented before a customer's security team asks.
- Just-in-time access and MFA are enforced by default, not configured as an afterthought.
- Real-time topology provides visibility across every facility, gateway, and device, so nothing goes down unnoticed.
In addition, Dispel offers three capabilities that extend that standard further.
- Dispel Intelligence brings Dynamic Risk Scoring to every session, from login to disconnect, surfacing session risk before it becomes an incident.
- For high-value assets or high-risk thresholds, Dispel Identity ties the session to a verified, named technician through government ID and biometric verification, closing the liability a shared credential can create.
- Dispel Compliance continuously evaluates against regulatory frameworks including NERC CIP, IEC 62443, and NIS2, turning a review that can stall a contract for weeks into a same-day, audit-ready answer.
Dispel Zero Trust Engine for OEMs also provides:
- Secure remote access across every customer from one environment, with a custodian model that keeps control in the customer's hands.
- A dedicated environment per customer, for high-security or enterprise requirements.
- Extends to customer-owned infrastructure to meet strict regulatory or operational requirements, combining cloud scale with local control.
