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Date Night: A Customer Service Story

July 1, 2015 12:14 pm | by Anna Wells, Executive Editor | Blogs | Comments

It's easy to think about customer service as a sum of its parts — the service you provide to your customer. But in my story, it’s scary to think about the impact of a customer service experience before I was even a customer.

Gap Analysis: Driving ROI

June 30, 2015 11:33 am | by Bilal Paracha | Articles | Comments

A gap analysis can move manufacturing facilities into the future of business intelligence....

5 Project Management Lessons For Manufacturing

June 29, 2015 11:25 am | by Andreas Tremel | Articles | Comments

Staying focused on how best to execute project management tactics is often hard and overlooked,...

In The Driver's Seat

June 26, 2015 11:21 am | by Anna Wells, Executive Editor | Articles | Comments

Chicago-area technology manufacturer MBX Systems saved more than $700,000 and increased net...

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Business Intelligence Helps Manufacturers Keep Smart, Stay Sharp

June 24, 2015 12:15 pm | by Daniel Erickson | Articles | Comments

In this age of Big Data, it is possible for manufacturers to warehouse and mine internal and external data, and use this data to their advantage.

Improving Your Manufacturing Process With A Main Automation Contractor

June 23, 2015 11:43 am | by Ed Diehl | Articles | Comments

Manufacturers can tap into control integration expertise by using a main automation contractor who takes the lead by integrating all aspects of their project, resulting in a smoother and faster start-up.

Establish Authority In The Parts Market To Expand Revenue Channels

June 22, 2015 12:25 pm | by Mark Gross | Articles | Comments

A look at how manufacturers can benefit from implementing a content management strategy.


Document Management: From Windows To Widgets — The Advantage Is Clear

June 19, 2015 11:09 am | by Jeff Frankel | Articles | Comments

Increasing efficiency, productivity and gaining competitive advantage are only some of the reasons manufacturing companies large and small are turning to document management systems.

Reshoring In-Depth: South Accounts For More Reshored Jobs Than Rest Of U.S. Combined

June 19, 2015 10:15 am | by Andy Szal, Digital Reporter | News | Comments

Anecdotal evidence of the nation's reshoring trend can be found from coast to coast. Data from the Reshoring Initiative, however, shows it's primarily southern states that are seeing the benefits of manufacturing companies returning production from overseas.

Tech Tips: Stay Safe By Reducing Reliance On Passwords

June 17, 2015 11:23 am | by Anick Jesdanun, AP Technology Writer | News | Comments

In order to improve security, it is advisable for users to come up with a system that relies less on just passwords, here are some tips.

Improving Downtime And Disaster Recovery With Virtualization

June 17, 2015 7:53 am | by Jacob Haugen | Articles | Comments

Virtualization as a manufacturing tool is powerful because it's hardware independent for systems that cannot fail.

Shipping To Canada? Don’t Get Stuck At The Border

June 16, 2015 12:35 pm | by John Costanzo | News | Comments

Companies looking to do business in Canada can be caught off guard with numerous problems in navigating the U.S./Canada customs process and the difficulty in trying to resolve those issues. 


Vision, Response Critical For Ensuring Supply Chain Continuity

June 15, 2015 11:59 am | by Joe Shust, Editor | Articles | Comments

As economies become more global, supply chains have become more complicated. This places even greater emphasis on continuity as a strategic operational element.

Reshoring In-Depth: Ford, Caterpillar, GE, GM Among Top Reshoring Companies

June 15, 2015 10:05 am | by Andy Szal, Digital Reporter | News | Comments

Several of the nation's largest publicly traded manufacturers also ranked among the biggest proponents of reshoring in recent years, according to a new analysis.

Report Exposes Major Cybersecurity Flaws

June 10, 2015 12:22 pm | by CBS News | Videos | Comments

A report by cybersecurity firm Trustwave details how hackers are profiting from vulnerabilities in passwords and devices.

Reducing Touches: Managing Lifecycles In Material Handling

June 10, 2015 12:01 pm | by Larry Korak | Articles | Comments

The material handling industry is uniquely tied to the fortunes of other industries and, as such, has much to gain from investments in technology supporting the design and on-going management of product lifecycles.

Manufacturers Risk Getting Left Behind Without IT Innovation

June 9, 2015 11:48 am | by Raju Chekuri | Articles | Comments

Manufacturers must change how they use technology to innovate, or they will be left behind as other, more innovative competitors gain tighter control of their IT environments, and leverage that high-tech capability to drive innovation.


Mastering The Art Of ‘Oversees’ Shipping

June 5, 2015 11:21 am | by Rajiv Saxena | Articles | Comments

In today’s challenging logistics arena, there’s really no such thing as too much visibility — unless you’re okay with the idea of seeing some of your competitors walk away with some of your business.

E-Invoicing Requirements Facilitate Supply Chain Finance Opportunities

June 3, 2015 10:00 am | by Scott Lewin | Articles | Comments

A look at how manufacturers can capitalize on government mandated electronic invoicing to realize internal efficiencies and benefit from supply chain and liquidity improvements.

Best Practices For Sharing Data Across The Enterprise

June 2, 2015 10:00 am | by Khris Kammer & Keith McPherson | Articles | Comments

The best way to tap into the valuable data generated in plants is by associating it with other data in order to get a holistic view of plant operations.

Peet's Coffee Brews Growth From Cloud Technology

June 1, 2015 10:42 am | by Bloomberg Business | Videos | Comments

The impact of technology on consumer spending and productivity seems like an academic matter. But when it comes to the implementation of cutting-edge software, the results can be pretty tasty.

Tips For Taking Your ERP Paperless

May 29, 2015 10:54 am | by Alyssa Kadansky | Articles | Comments

So you’ve implemented an ERP solution to help streamline your financial processes. But maybe you want to take your ERP solution one step further and help your office go completely paperless.

Do Your Business Processes Need A Spring Cleanup? Ask These 4 Questions

May 27, 2015 11:38 am | by Jeff Frankel | Articles | Comments

Here are 4 questions to help determine if your business processes are working across the enterprise or if you need to do some spring cleaning to make the most of 2015.  

Lean Six Sigma: The Ultimate Tool To Strengthen Your Business

May 22, 2015 11:12 am | by Michael DeCata | Articles | Comments

It’s sometimes difficult to take a step back and systematically solve a problem or understand the root cause of an inefficient process, but often that is exactly what’s needed to achieve consistent process improvement.

Automating SOP Management To Improve Quality, Oversight And Efficiency

May 20, 2015 12:07 pm | by Mika Javanainen | Articles | Comments

While quality and compliance rely heavily on the creation, sharing and maintenance of SOPs, it is through automation that optimal SOP management is achieved. 

How Cloud Apps Are Driving Manufacturing Innovation

May 19, 2015 12:14 pm | by Francis Li | Articles | Comments

Manufacturers are becoming pioneers in the cloud space — despite their previously low-tech reputation — and exemplifying how cloud technology can fuel operational success.

7 Tips For A Successful Enterprise Software Implementation

May 18, 2015 11:43 am | by Sameer Bhatia | Articles | Comments

Here are seven tips to help your enterprise software implementation be a success.

Manufacturing Automation: Finding The ROI In A Digital Strategy

May 15, 2015 12:01 pm | by Larry Korak | Articles | Comments

The state of shop floor automation has changed drastically in the last five years as IT capabilities bring advanced software functionality, highly flexible infrastructures and more options in deployment, including SaaS and cloud computing.

Enterprise Labeling Delivers Value For Manufacturers

May 13, 2015 11:45 am | by Deborah Grant | Articles | Comments

Excellence in labeling has always provided a competitive advantage in the business of manufacturing, but today the amount of critical data that needs to be printed on a barcode label far surpasses what was considered to be sufficient in the past.

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