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In This Issue

Feature Article

ERP integration: EAM plays leads role in enterprise vendor, user group agendas

Rod Masney, chairman of Americas’ SAP Users’ Group, says plant maintenance has been one of the best-kept secrets in the SAP portfolio. Other solutions vendors, among them IBM and several ERP providers—including Infor and Oracle—recently made acquisitions in the space to position themselves over best-of-breed providers.

Sales-oriented support: SAP refreshes its CRM interface

SAP this week introduced the latest version of SAP Customer Relationship Management (SAP CRM) 2007. New capabilities include multichannel customer service, real-time offer management, and optimized marketing and promotions spend. More important, the new version is said to embody the ease of use required by sales-oriented applications.

Extra effort: Better transportation management starts with a business case

Dedham, Mass.-based ARC Advisory Group has repeatedly adjusted upwards its forecast of the transportation management systems (TMS) market over the last two years, primarily due to rising fuel prices that are sparking interest in improved transportation management. Yet despite knowing what TMS industry best practices are, few companies are implementing them and achieving best-in-class stature, according to a new study from Boston-based Aberdeen Group. Read more

Green back-up plan: Active Power UPS protects Alcan Packaging from costly downtime

Electrical power disturbances costs U.S. manufacturing companies hundreds of millions of dollars annually in lost productivity. Alcan Packaging is using Active Power’s flywheel-based uninterruptible power supply (UPS)system to protect its production process against electrical disturbances.
 

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