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Research Rap: What Research Helps Most?
June 26, 2008

A quick peek into the research process ... and a question about what research helps you the most.

Research indicates more then just opinion. It is opinion or hypothesis supported by an investigation that helps to prove or disprove a point. There are a number of research firms on the market that investigate different aspects of the PLM market and the ways that companies are using PLM to improve product profitability.

What the Research Covers
Research can address a number of different things:

  • Market - What is the market size, is it growing or shrinking, what are key trends of a software. This is helpful for investors as well as companies looking to understand the market that their software vendors compete in.
  • Performance - How companies are doing and the approaches they use to achieve results. This is helpful for manufacturers looking to understand how they perform compared to peers so they can target their own improvements.
  • Improvement - How companies have helped to improve their processes and performance.
  • Advice - Tips and techniques for using software, for planning or executing a PLM program, for business processes, for implementations, or any other form of help companies are looking for.
The Research Process
For these types of information, you would like to know how the researcher backs up their findings. Some common research types, often found in combination, are:
  • Surveys - This process aims to gather information from a broad population to understand trends and generalities. While most of the research firms don't adhere to a strict statistical approach (my wife is an academic and a vet that does medical research governed by the FDA, where precise results can mean life and death) they provide important generalities and directionally accurate information.
  • Benchmarks - Benchmarks compare performance of different companies and provide metrics that can be compared across businesses to help companies understand how well they are performing, and where their improvement opportunities and competitive advantages lie.
  • Case Studies - This research provides real-world experience from one or more existing companies, providing an example of the scenario of a particular company over time. This helps to allow manufacturers to understand the situation at a real company, as a way to understand how their business might gain the same success (or avoid the same pitfalls).
  • Advice - This is research based on the experience of the person providing the information. While it is less pure "research" it often takes advantage of the combined experiences of an individual (or individuals) that have significant knowledge of the industry. The information from this research is only as valuable as the bio of the author.
Net, and Looking for Your Opinion
So with this overview, I will point out that a combination of these is frequently useful for different purposes. My intent is to provide a variety of this information in my "Research Rap" but I thought I would check with you to see what research you would find the most valuable. I am planning to contact a few research firms that I respect to see if they will share a bit of their research with us here, and then I will provide you links to more information (which may require you to log in, register, or pay). 
So that is a quick overview, I look forward to your thoughts about what types of information and what forms of research you might find the most valuable.

Posted by Jim Brown on June 26, 2008 | Comments (2)


July 2, 2008
In response to: Research Rap: What Research Helps Most?
sgtachat commented:

Jim- I would like to know the accuracy of trends predicted from surveys, and research firms should strictly explain how the survey was conducted. You might be able to write about the different kind of surveys in one of your subsequent blogs. Case studies are often very helpful especially close to the intoduction to the subject.




July 2, 2008
In response to: Research Rap: What Research Helps Most?
Jim Brown commented:

Most firms list the research process in the Appendix of the studies. Each study is only as good as the survey quality, the methodology, and the respondents. The accuracy of the surveys, in my opinion, really depends on who fills them out. Often they are the opinion of only one peson in the organization and not validated. But, they are useful to understand directions and intent of companies. I do have one example. In 2005 at Aberdeen I wrote the "Product Innovation Agenda" which said Best-in-Class companies were more likely to have centralized product data, but that others were planning to adopt the approach. About 2 years later I wrote the "Product Innovation Agenda 2010" which indicated that the Best-in-Class were only two times as likely to have centralized data than others. I don't know if the exact numbers of those intending to implement actually did (I assume it was lower due to approval processes, unexpected circumstances, etc.) but the macro level trend definately stood true. So I think each report needs to be understood (including how accurate it might be) based on the research methodology, and that the methodology in an integral part of the report. As a side note, at Aberdeen I used to start all of my presentations with a review of the survey demographics - but most of the people just glazed over so I started skipping it. Seems a lot of people just want the answers, but don't wnat to spend the time understanding how valid they are. Bottom line: Don't base your future on one report, and understand the research behind the charts before making any decisions. Thanks for your post.





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