Global MBT:
Login  |  Register          Free Newsletter Subscription
 
Get Lean and Prosper   


Link This | Email this | Blog This | Comments (2)


It's not the Map that Counts
September 3, 2008


Congratulations. You've mapped out the future state. Now what? | TimeBack Management

Here's a post, linked above, from a good friend of the Lean Blog, Dan Markovitz.
"After you map the current state, you create a "future state" map that depicts the improvements to that value stream. And this is where things go awry. The people who have so laboriously mapped out the new direction don't have the time to actually make the changes. They barely have enough time to do all of their regular work, to say nothing of the extra work involved in making the lean transformation. So the future state map is only partially implemented, the 30-, 60-, and 90-day milestones go unmet, and everyone is left muttering, "Yeah, that was kind of a cool project, but it didn't really make much of a difference in how we do stuff. Everyone's personnel evaluations are still six weeks late."
I agree with Dan. I'd go further and suggest that if you don't have a plan for how you're going to implement changes identified in the VSM activity, then don't even bother. There's little value in the map itself if you're not using it to drive improvement.

This is a frequent Catch-22 in organizations, including hospitals:

  1. We know we need to get better, but
  2. We don't have time to make improvements
  3. So that makes things worse...
And the cycle continues. Sometimes you have to "bite the bullet" and invest some of your people's time to kick off initial Lean improvements. You have to jump start the process. Some organizations will actually approve overtime in the short-term to create some time for initial activities. Once improvements are underway, time freed up by efficiency improvements and quality improvements (reduced inspection and rework time) should free up time for more improvement and a "virtuous cycle" can began, where improvements lead to more improvements.

Do you have any tips for managers? How do you free up your own time for kaizen activities, after a Value Stream Mapping exercise or otherwise? How do you free up your employees' time to encourage kaizen?




Posted by Mark Graban on September 3, 2008 | Comments (2)


September 4, 2008
In response to: It's not the Map that Counts
Muthuvelan ST commented:

Great title "It's not the Map that Counts". I believe this happens partly because lean teams expect "magic" to happen. Everyone should realize that any initiative goes through a "Hype Cycle". It is very important for someone in the team (champion) to pull it thorugh the "lull" period and reach the escape velocity -otherwise it will fall back!!




September 5, 2008
In response to: It's not the Map that Counts
shyam commented:

Many times, implementing a future state map requires the buy in and investment of time from multiple parties at different levels of management. Here is where the unambiguous commitment from the management is critical in the success of converting a map from 'paper' to the 'floor'. This is consistent with the charatcter of a typical Lean implementation which requires substantial investment in awareness and education of the masses, and which proves a challenge for many organisations. As Muthu rightly pointed out before me it invariably falls on the 'champion' to bail the initiative out. Another point in the article that makes sense is that it might be good for the top management (once convinced) to allocate dedicated resources for lean implementation, rather than on an ad hoc basis. This will ensure accountability and focus.





POST A COMMENT
Display Name or Registered Users Login Here.
Please restrict submissions to less than 7,000 characters (including any HTML formatting).

Before submitting this form, please type the characters displayed above. Note the letters are case sensitive:


Advertisement

Advertisements





About Us    |    Advertising Info    |   Site Map    |   Contact Us    |    FREE Subscription    |   Affiliate Links    |    RSS
©2008 Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
Use of this Web site is subject to its Terms of Use | Privacy Policy
Please visit these other Reed Business sites