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Hailing high speed: Midrange and desktop printers reach new heights in custom options and service

By Frank O Smith, senior contributing editor (fosmith@thewritinggroup.com) -- Manufacturing Business Technology, 9/1/2008

As bar-code labeling compliance reaches deeper into the supply chain, manufacturers and distributors have more options for industrial thermal printing in solutions of all sizes. In fact, traditional printer powerhouses such as Zebra Technologies and newcomer-to-thermal TallyGenicom are showcasing less-expensive desktop and midrange printers just as sales for larger systems begin to cool.

Natick, Mass.-based Venture Development Corporation (VDC) finds total thermal printer sales to the industrial/manufacturing and transportation/logistics markets in 2007 at more than $920 million, and expects the market to reach $1.35 billion by 2012.

“The Tier 1 market is 90-percent saturated, but by focusing on Tier 2, Tier 3, and smaller, these vendors have their finger on the pulse of what's going on, where growth will be into double digits,” says Andrew Nathanson, practice director for VDC's auto-ID data collection market.

The TallyGenicom 7000 Series offers hybrid/midrange and rugged desktop thermal printing solutions.

The overall thermal printer market is roughly divided into three segments, characterized by performance and cost. The high-end, mission-critical printers—e.g., the Zebra Xi Series, what Craig Swanson, Zebra's director of marketing, describes as “tanks that can print hundreds of thousands of labels 24/7”—range upward from $2,500 and weigh more than 50 pounds. These are ruggedized, fully featured systems.

The midrange units usually are ruggedized too, but offer fewer features and lower throughput. The distinction between the midrange and the newer entry-level desktop class tends to blur in terms of functionality and performance, but typically costs less than $1,000.

TallyGenicom formed in 2003 viaCaol the merger of German supplier Tally, and Genicom, a company with a strong base in the United States.

“TallyGenicom is the best little company nobody has heard of,” says Thuy LeDinh, marketing director. “We service and supply all Fortune 500 companies, but we sit in the back room.”

"If companies are at all sophisticated, they’ll have their printers networked. Being wireless eliminates the need to pull expensive cable in the plant."

—Craig Swanson, director of marketing, Zebra Technologies

TallyGenicom made its entrance to the thermal printing market with its 7000 Series hybrid midrange/desktop printers back in April. LeDinh defines the 7000 series as a desktop printer with midrange capabilities specifically targeted at the midrange printer refresh market: that is, companies that had to buy expensive high-end printers five to 10 years ago to get the capabilities they needed. The TallyGenicom 7006 starts around $875 and weighs less than six pounds.

Zebra, long a leader in thermal printing, has responded with its new sub-$1,000 G Series line of desktop printers.

“The big units are still chugging along, but they're not where the growth and dollar volumes are,” says Swanson. “The G Series is one of the first in that category to have internal wireless options. If companies are at all sophisticated, they'll have their printers networked. Being wireless eliminates the need to pull expensive cable in the plant.”

Lower-cost networked computers also enable distributed printing capabilities, even in large-volume shops where it is now cost-effective to buy several desktop machines and place them where they're needed to enhance labor efficiency.

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